Policies
Terms
Course fees, payments, withdrawals, refunds, complaints and appeals are covered by Forky Stick's policies below.
Fee Administration and Refund Policy
Details on course fees, payment options, and your entitlements if you need to withdraw or defer your enrolment.
Read the policy (PDF, opens in a new tab)Complaints and Appeals Policy
Your right to raise concerns about your training experience and how Forky Stick will handle them fairly and professionally.
Read the policy (PDF, opens in a new tab)Complaints and Appeals Procedure
How to formally lodge a complaint or appeal a decision, including timeframes and what to expect.
Read the policy (PDF, opens in a new tab)
Every other student policy is on the student information page. How we handle your personal information is in our privacy policy. Questions? Ring 07 4922 1060 or email ForkyStick@hiltongroup.com.au.