Entry requirements
This is a refresher course. Participants must have previously completed RIICOM301E Communicate information and hold a Statement of Attainment for it. Contact us on 07 4922 1060 if you are unsure whether this refresher is appropriate for you.
Overview
RIICOM301E Communicate information (Online Refresher) is designed for workers who have previously completed RIICOM301E Communicate Information and need to refresh and revalidate their knowledge of workplace communication processes, documentation, meeting participation and information exchange within the mining, drilling and civil infrastructure industry.
Delivered fully online and self-paced, this refresher suits workers in operational, supervisory or team leader roles across Queensland who have previously completed RIICOM301E Communicate information and need to maintain currency for site access or role compliance.
On successful completion, participants receive a nationally recognised Statement of Attainment for RIICOM301E Communicate information from Forky Stick Training and Safety Consultants (RTO #45802).
No licensing, legislative or certification requirements apply to this unit at the time of publication. Site-specific or employer requirements may vary, confirm with your workplace before enrolling.
Who This Course Is For
- Workers holding a previous RIICOM301E Communicate Information Statement of Attainment requiring refresher training for site entry or role compliance
- Supervisors, team leaders and operational personnel in mining, drilling or civil infrastructure environments
- Personnel who previously completed RIICOM301E Communicate Information and need to refresh their knowledge
- Workers maintaining currency across a broader surface extraction or resources industry skill set
What You’ll Learn
- Apply technical literacy and communication skills to interpret and use common industry terminology
- Interpret work procedures and processes as they apply to operational work activities
- Identify barriers to communication and apply strategies to reduce them in the workplace
- Communicate and convey work activity information electronically using workplace systems
- Question and actively listen to others when obtaining information on technical activities
- Participate in meetings, ask questions and provide responses in line with workplace procedures
- Participate in conflict resolution meetings and document outcomes appropriately
- Locate and apply relevant workplace documentation, policies and procedures
Units of Competency
This course delivers 1 nationally recognised unit of competency:
- RIICOM301E Communicate information
Delivery and requirements
- Unit
- RIICOM301E Communicate information
- Delivery
- Online, self-paced
- Duration
- Online, self-paced
- Time to complete
- Up to 12 months from commencement
- Prerequisites
- This is a refresher course. Participants must have previously completed RIICOM301E Communicate information and hold a Statement of Attainment for it. Contact us on 07 4922 1060 if you are unsure whether this refresher is appropriate for you.
- Assessment
- Online knowledge assessment covering communication principles, workplace procedures, information exchange methods and documentation requirements. All tasks must be completed to a competent standard.
- Fee
- $150. Reassessment, extension and refund terms are set out in our Fee Administration and Refund Policy (PDF, opens in a new tab).
- Outcome
- Statement of Attainment for RIICOM301E Communicate information.
- Support and entry needs
- All learners complete a language, literacy, numeracy and digital (LLND) assessment before enrolment. If you need learning, language, literacy, digital or other support, contact us before you book on 07 4922 1060. See our Access and Equity Policy (Word document). Three forms of identification are required at enrolment.